I’d travelled overseas with my slimline wallet last year and now use it everyday. However, I’d recently given my wallet to my daughter for her European travels. Therefore, I needed a replacement for my own impending trip. Unfortunately, the new wallet had a faulty zipper. I emailed Fox And Leo to email express my concern and received a prompt and friendly reply. A replacement wallet would be sent and via Express Post…so that my wallet would arrive before I was due to depart on my own trip. Now I am able to travel with confidence as the Slimline wallet is such a fabulous product.